Industry
In subscription businesses, a bad support experience has a renewal date attached. Kaizo finds the churn signals in your conversations before they reach your dashboard.
Trusted by global support teams
Customers who leave usually said so first, in a frustrated ticket, a reopened conversation, a question your team could not answer. That evidence exists. It is just distributed across more conversations than anyone reads.
Churn signals
Sentiment across every message surfaces the frustration patterns that precede a cancellation, while there is still time to act.
Product feedback
High-frequency, high-impact issues, systemic bugs, confusing flows, get quantified rather than argued about.
More about root cause
50%
less QA time
“Our tickets can be long and complex. AI has been a life-saver in our experience.”
SteelSeries
75%
faster resolution
“Kaizo is an essential part of finding the root causes of areas we need to improve, then improving on that.”
Foot Locker
FAQ
Kaizo exports to your BI stack on Intelligence and Enterprise plans, so support quality can sit alongside account and renewal data.
It gives them frequency and impact rather than anecdotes. A systemic issue becomes a number instead of a story about one angry customer.
We will score a sample of your conversations and show you the frustration patterns already in there.
Trusted by global support teams
