Insights & Analytics
A falling score tells you there is a problem. Kaizo tells you whether it is a broken process, product friction or a skill gap, because those need completely different responses.
Diagnosis
See what is actually driving dissatisfaction and quality dips, traced back to the conversations that produced the signal.
Quantified
Surface the high-frequency, high-impact issues, a systemic bug, a confusing flow, with numbers behind them, so the conversation with product is about evidence.
FAQ
No. You can ask questions in plain language rather than building a query.
Process and product issues go to the owning team with the evidence attached. Skill gaps become coaching cards.
We will analyse a sample of your conversations and tell you what is actually driving your scores.
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